All fees are payable by the landlord and include VAT where applicable.
We calculate the percentage commission on the rent due under the tenancy agreement for the relevant charging period, whether or not we have received that rent.
Additional charges apply only where the service is required and is not already included in your agreed package.
First year — 9.6% including VAT (8% + VAT)
Calculated on the rent due during the first year. Minimum letting fee: £1,200 including VAT.
A £200 tenancy setup fee also applies, giving a minimum initial charge of £1,400 including VAT.
Second and third years — 7.2% including VAT (6% + VAT)
Calculated on the rent due from the first anniversary until the third anniversary, while one or more tenants originally introduced by London Estates remain in occupation.
Continuation commission applies where expressly agreed in your Terms of Business, including where the landlord deals directly with the tenant or London Estates no longer provides an ongoing service. No further let-only continuation commission applies after the third anniversary.
Assured periodic tenancies run on a rolling basis and do not require an annual renewal agreement. Continuation commission relates to the original introduction, not the preparation of a renewal agreement.
12% including VAT (10% + VAT)
Calculated on the rent due during the applicable service period.
Includes letting and ongoing rent collection. This is the total commission rate, not an additional charge on top of the Letting Only fee.
A £200 tenancy setup fee applies per new tenancy.
18% including VAT (15% + VAT)
Calculated on the rent due during the applicable service period.
Includes letting, rent collection and property/tenancy management. This is the total commission rate, not an additional charge on top of the Letting Only or Rent Collection fee.
A £200 tenancy setup fee applies per new tenancy.
We do not charge separate let-only continuation commission alongside Rent Collection or Full Management commission for the same period.
| Service | Fee including VAT |
| Initial fixed-term letting commission | 11% - (13.2%-inc VAT) rate and charging period |
| Renewal or continuation commission | 10% - (12% Inc VAT)— rate and charging period |
| Preparation of an agreed renewal document | £120 per renewal |
| Service | Fee including VAT |
|---|---|
| Short-let letting and obligatory management service | 25% rate and management provision |
| Short-let extensions or renewals | 25% |
| Short-let agreement and setup | £220 in VAT |
The description "short let" does not, by itself, determine the legal status of a letting. The appropriate agreement and applicable requirements will depend on the actual arrangement.
| Service | Fee including VAT |
|---|---|
| Long-let tenancy agreement and setup | £200 per new tenancy |
| Additional tenant referencing, beyond the two tenants included in setup | £50 per additional tenant |
| Guarantor referencing and guarantee preparation | £100 per guarantor |
| Permitted occupier administration | £60 per occupier |
| Right to Rent follow-up check, where required and not included | £120 per check |
| Standard anti-money-laundering and identity checks | Included in the £200 setup fee |
| Initial tenancy deposit registration | Included in the £200 setup fee |
The setup fee covers referencing for up to two tenants, initial Right to Rent checks, preparing the tenancy agreement, and arranging signatures. It is the setup fee already identified above, not a second administration charge. Your services PDF also includes AML compliance and initial deposit registration within
| Service | Fee including VAT | |
|---|---|---|
| Energy Performance Certificate, where not included in Full Management | £95 | |
| Gas Safety Certificate | £125 | |
| Portable Appliance Testing | £95 | |
| Combined Gas Safety Certificate and boiler service | £220 | |
| Legionella risk assessment | £120 | |
| Smoke and/or carbon monoxide alarm installation | £140 — equipment and installation allowance to confirm | |
| Smoke and carbon monoxide alarm testing at the start of the tenancy, where not included in check-in | £60 | |
| Fire blanket | TBC | |
| Annual fire detection and emergency lighting inspection | TBC | |
| Fire risk assessment | TBC | |
| Mould and damp report | TBC | |
| Visual property condition and safety inspection at the start of the tenancy | £120 | |
| Property licensing application administration | £200 per application, plus the council's fee | |
| Annual licensing management administration | TBC | |
| Service | Fee including VAT |
|---|---|
| Additional property inspection outside the agreed package | £100 per visit |
| Unscheduled attendance | £72 for the first hour |
| Additional time for unscheduled attendance | £36 per hour |
| Attendance for delivery of items supplied by another company | £36 per hour |
| Locksmith call-out | TBC |
The applicable attendance charge will be identified before instruction. Separate attendance fees will not be charged for the same service.
| Service | Fee including VAT |
|---|---|
| Rent review and preparation/service of a Section 13 notice using Form 4A, where not included | £80 per review |
| Preparation and service of a Section 8 possession notice, where appropriate and not included | £120 per notice (We advised using a solicitor) |
| Tenancy deposit dispute administration | £150 per dispute |
| Court attendance and factual assistance | £100 per hour |
| Rent protection service | TBC — availability, terms and price |
For assured periodic tenancies, rent increases use the Section 13 process. A Section 8 notice requires an applicable legal ground for possession; Section 21 is not offered as a new notice service.
Court attendance does not include solicitor or barrister fees, court fees or a promise of legal representation.
| Service | Fee including VAT |
|---|---|
| Landlord withdrawal before the tenancy starts | £350, where payable under the agreed terms and applicable cancellation rights |
| Management termination and handover | £350, where applicable under the agreed terms |
Any applicable commission and handover arrangements will be set out in the Terms of Business. These are landlord service charges, not fees charged to tenants for giving notice.
| Service | Fee including VAT |
|---|---|
| Non-resident landlord tax administration, covering applicable quarterly and annual reporting work | £120 per quarter |
| Additional HMRC enquiries or reporting outside the standard service | £120 per request |
| Annual income and expenditure statement | £80 per year |
| BACS or CHAPS payment trace | TBC |
| International or same-day bank transfer | TBC |
Property expenditure float — TBC
The agreed float is held for authorised property expenditure. It is client money, not an agency fee. Any unused balance remains the landlord's money.
Works over £100 — 15% of the contractor's invoiced cost excluding VAT. Our 15% fee includes VAT.
Covers arranging access, liaising with contractors and checking completion of the agreed work, where this service is not already included in the selected package.
For example, where the contractor's charge is £1,000 excluding VAT, the co-ordination fee is £150 including VAT.
Fees are payable in accordance with the agreed Terms of Business.
Where expressly agreed, overdue landlord invoices attract interest at an annual rate of four percentage points above the Bank of England base rate, calculated from the due date until payment.
This provision applies to landlord invoices, not tenant rent arrears
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London Estates are members of CMP (Client Money Protect), a client money protection scheme.
London Estates are members of TDS (Tenancy Deposit Scheme), a deposit protection scheme.
London Estates are members of The Property Ombudsman. Membership number: N02559
